Have a question about a certificate, an existing order or delivery? You are always welcome to get in touch. Gifted Memories is a small, personal business, so you will be speaking directly with me, Jane.
Text messages are the quickest and most reliable way to reach me. They do not disappear into a spam folder, and I can usually respond even when I am away from the office.
I will generally reply within a couple of hours during office hours. If your enquiry is urgent, please always send an SMS.
Send Jane a TextEmail is perfect for non-urgent enquiries, especially when you need to include detailed information or photographs.
Please check your junk or spam folder if you are waiting for a reply. For anything time-sensitive, SMS is the better option.
Email JaneAs my hands are usually busy creating, personalising and carefully packing your orders, I am unable to offer telephone-call support. Written messages also give me an accurate record of names, dates and order details—especially helpful when every letter matters! Please send an SMS or email instead, and I will be very happy to help.